Help

How can we help?

Questions about gear, sizing, an order, or anything else — send a message and a real rider answers within one business day.

Contact us

Quick answers

Orders ship from our fulfillment partner’s US warehouse, usually the same or next business day. 30-day returns; size exchanges welcome (you cover the shipping).

Business details

Highwind Supply is operated by Kai Solution LLC, an authorized North Kiteboarding and Mystic dealer shipping to all 50 US states.

Kai Solution LLC
7 Calle Tabonuco, Suite 105-1939
Guaynabo, PR 00968, United States

A person answers every message within one business day, Monday to Friday. Payments are processed by Shopify Payments over a secure (HTTPS) checkout; we never see your card number.